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Great Customer Service?.
Take a moment to think… How do you think your customers rate the customer service your organisation provides?
Take a moment to consider…
Satisfied customers come back!
Dissatisfied customers go elsewhere…
but they also tell people why!
Why not take another moment…
If you are interested in improving the standard of customer service your organisation offers, we can help.
BC Consultants currently delivers Scottish Vocational Qualifications in Customer Service at levels 2 and 3. The awards are assessed in the workplace and are tailored to meet the needs of your organisation and employees. When successfully completed, they will also help you meet the needs of your customers.
For further information contact June McGuinness, jmcguinness@borderscollege.ac.uk
or Joyce Wardhaugh, jwardhaugh@borderscollege.ac.uk.