news
Customer Service Week ~ 6-10 October 2008.
The winner is::
Andrew Tough, Baxters, Riverside Industrial Estate, Selkirk
Congratulations to Andrew and to everyone who was nominated.
BC Consultants have registered to take part in this year's Customer Service Week. We have organised a competition to recognise Exceptional Customer Service with the winner receiving a Trophy + £100.
Below are the nominations to date:
Peter Simpson, Sherifhall Park & Ride, c/o Lothian Buses
'Polite, helpful and offered to help with tickets, provided map, timetable, reassurance that car is ok. Clear, friendly and worthy of recognition.'
Lee Lyons, Wellogate Salon, High Street, Hawick
'Lee combines a high level of professionalism with a friendly and extremely tolerant approach to customers of all ages.'
Wendy Douglas, Dollond & Aitchison, High Street, Hawick
'Wendy offered her time and expertise willingly even knowing that I would not be purchasing from her branch of the company. She was extremely helpful and friendly and a credit to her company.'
Deborah Lyons, Bodywise, Drumlanrig Square, Hawick
'Deborah goes the extra mile to provide good service and a welcoming pleasant customer experience.'
Andrew Tough, Baxters, Riverside Industrial Estate, Selkirk
'Andrew arranged lunch for Business & Administration candidates at Baxters. He saw to it that everything was just right and went that extra mile to see that we were happy with everything. He was incredibly helpful, polite and pleasant.'
Denise Allan, Le Jardin, The Knowes, Kelso
'Superb service! Fast, efficient, pleasant manner and lovely atmosphere.'