short course programme

An insight into what makes us individual. Covering different styles e.g. learning, communication, personality, we promote the fact that there are no right or wrong, or good or bad, just individual preferences The course will allow participants to appreciate individuality & offer choice and flexibility in dealing with other people. This knowledge and understanding provides an important dimension of self-discovery and personal growth.

Synopsis:

One-day course with attendance certificate awarded on successful completion.

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Here we consider the key characteristics of effective teams. We help identify what's working well in your team and the areas that need attention. We look at how to create and environment of trust, support & open communication where teams have a purpose and everyone is clear of their responsibility in achieving this. We use a versatile interactive tool, designed to create discussion and address the following areas:

• The communication process
• Respecting individuality
• Establishing a common language
• Listening
• Problem-solving 

Synopsis:

One-day course with attendance certificate awarded on successful completion.

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This course introduces the value and benefits of training in terms of knowledge, skills and attitude.

You will identify training objectives, the training cycle and instructional techniques.

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One-day course with attendance certificate on completion.

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Effective communication is a key skill and at the heart of all personal and professional relationships. This is a course combining the planning and preparation of written and spoken messages and also how we interact with other people. Through discussion and activities, we look at:

• the communication process
• ensuring clarity of purpose
• structuring messages for maximum impact
• using body language to create impact
• how to read others
• body language
• generating discussion & ensuring understanding

Synopsis:

One-day course with attendance certificate awarded on successful completion.

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Whether for success in a new area, or improving performance, coaching can provide the potential for an individual to be the best they can be.

This course provides you with tools and techniques to be a great coach and to maximise the potential within others. In achieving this, we cover the following areas:

•  Types of coaching
• Key skills
• Coaching models
• Coaching practice
• Benefits of coaching

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One-day course with attendance certificate awarded on successful completion

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The course looks at the required components of a performance management system. More importantly though, it looks beyond the process and encourages the successful implementation and maintenance of a quality performance management system. A system where both the staff feel involved and there are all round benefits for the individual and the Company. We cover areas such as:

• Performance Management Model
• Contracting
• Measuring success
• 360 degree feedback
• Effective appraisals
• Feedback models

Synopsis:

One-day course with attendance certificate awarded on successful completion.

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Time management is actually self management and here we look at how to manage ourselves and our use of time. In particular we look at:

• Time wasters
• Causes of procrastination
• Effectiveness versus efficiency
• Delegation
• Goal setting

An interesting course from which we can conclude that the skills we need to manage time are the same skills we need to manage ourselves: the ability to plan, delegate, organise. Taking on board the learning from this course can enable us to

• Minimise stress
• Be in control
• Be more productive
• Improve work/life balance

Synopsis:

One-day course with attendance certificate awarded on successful completion.

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The aim of this course is to enable you to create and deliver powerful presentations. An opportunity to work through the whole spectrum of a presentation from understanding your audience, designing the content and flow right through to preparing to stand and deliver. We look at the following areas:

• Analysis
• Preparation
• Structuring your message
• Using powerpoint
• Visual
• Vocal
• State management

The key to success in this course is the opportunity to practice and receive personal feedback to enhance your future performance.

Synopsis:

One-day course with attendance certificate awarded on successful completion.

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Feedback from Participants:

• Enjoyable. Left with lots to think about and take forward to next presentation. Tutor very knowledgeable and likeable. Would encourage others to attend.
• Excellent course and very well delivered. Gained a lot of useful points for the future.
• The course has provided a real insight into how to prepare and deliver presentations. It will be very useful in my role. Tutor was very knowledgeable and made the experience very enjoyable
• Good fun and challenging. Learned a lot in short space of time. I feel more confident that I could deliver a well structured presentation. I will recommend to others.
• Very apprehensive prior to attending, but course tutor was good at providing clarity on aims. I feel much more confident in my abilities now. Really enjoyed the course and the facilities were good.
• Enjoyable course that has put me at ease with the life of presentations. Made me think in a different way; structure etc. Well worth it.

This four-day course is aimed at managers and supervisors within any sector and from any organisation. It is designed to bring managers up to speed with the practical actions needed to handle health and safety within their teams. There will be an exam following the course on a separate day.

Managers will learn what they need to know - and perhaps what they are reluctant to know - in a refreshingly informal way. Managing Safely won't turn delegates into safety experts but the course will provide the knowledge and tools required to tackle the health and safety issues for which they are responsible. The course reaffirms just why health and safety is such an essential part of a manager's job.

It will be delivered at Scottish Borders Campus in Galashiels.

Synopsis:

The course will cover the following:
· Introducing Managing Safely
· Assessing Risks
· Controlling Risks
· Understanding your Responsibilities
· Identifying Hazards
· Investigating Accidents and Incidents
· Measuring Performance
· Protecting our environment
 

Successful candidates will be awarded an IOSH (Institution of Occupational Safety and Health) Managing Safely certificate upon successful completion.

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